1. HRDC Claim:

Applications for HRDC claims must be submitted to HRDC at least 2 weeks before the training date.

Any late submission or non-approval by HRDC will result in the participant/company being liable for the full training fee.

2. Self-Pay Participants:

All self-pay enrollments must be accompanied by full payment at least 10 business days before the course begins.

Payments can be made via cheque (crossed, payable to International Skills Development Centre Sdn. Bhd.) by bank transfer or via credit card payment.

3. Substitution of Participants:

Substitutions are allowed, provided the new participant’s details are furnished at least 5 days before the training date.

4. Course Modifications:

ISDC reserves the right to cancel or reschedule courses, change teaching staff, or modify the course outline at any time without prior notice.

Cancellation Policy

Cancellations made 14 days or less before the training date, or a no-show on the training day, will result in a charge of the full course fee.

Cancellations made more than 14 days before the training date will be eligible for a refund (see refund policy below).

Refund Policy

For cancellations made more than 14 days before the training date, a full refund will be provided, subject to an administrative fee of 10% of the course fee.

Refunds will be processed within 14 working days from the date of cancellation request.

No refunds will be provided for late cancellations (14 days or less) or no-shows.

If the course is cancelled or rescheduled by ISDC, participants may choose either a full refund or credit transfer to a future program.